Showing posts with label etsy marketing advice. Show all posts
Showing posts with label etsy marketing advice. Show all posts

Wednesday, March 21, 2012

Work It Wednesday: The Branding Iron


Branding 101: Don’t Neglect the Importance of Branding
I’m sure you’ve all heard of branding, but do you know exactly what this ‘buzz word’ means? Let’s set the record straight. Branding is much more than your logo. Your logo is certainly part of your branding, but a lot of other things go into creating a recognizable brand.
Branding is as important to a small business as it is to a big business. Perhaps even more important because small business don’t have the same amount of money to invest in their branding efforts and consequently need to make sure that their branding is really effective to carve out their spot in the marketplace.
Did you know something as seemingly insignificant as the font you use in your logo should be considered an important part of your branding ?  Consider this. There are a ‘gazillion’ different fonts. Some are quite whimsical, while others are more serious. Many have a modern edge and there are an equal number that have a classic feel to them.  If you have business that is on the more serious side, a whimsical font is not going to represent your business well.  I chose a font for our etsy shop, Bates Mercantile Co. that had a more vintage feel, rather than modern because we carry a variety of goods like an old fashioned mercantile…..from art prints to vintage.
I added some modern touches, like color to signify the fact that some of our things have a more current edge to them. 
It may seem barely worth thinking about but, even something like font choice can have a big impact on how people view your business.  There are many things beyond fonts that go into building a brand……….how you answer the phone, the signature on your emails, your packaging, your marketing materials, and even the style of your product photos (I almost immediately know I’m looking at something from Irit’s shop, MesuhMaSH when I see her products on etsy- see below).  Branding is like a book with many of chapters. It’s up to you to make sure that together, they’re telling a story, and more importantly, a story people will remember.
 Oriental Coffee Pitcher and plate, Antique copper coffee pot and plate
My friend Kath’s restaurant, Blue Moon Evolution is a good example of branding being more than a logo, and that it should tell a story. When you go to her restaurant, you know you’re going to get fresh, delicious, organic, local food.  On the menu, the meal descriptions include the names of the farms that raised or grew the ingredients that make up a meal. Why is this important? Because it’s all part of Blue Moon Evolution’s effort to brand themselves as a restaurant that is focused on supporting local farmers, offering natural foods that are made from ingredients free of pesticides, and engaging the community in respect for the earth by choosing food that honors the earth and themselves.  When you sit down to your table, you’ll also find fresh flowers, earth tones and a simple stone on your napkin. These are all small parts of branding the branding puzzle that tell Blue Moon Evolution’s story of honoring the Earth.
Keep all of this in mind and think of branding as an outward expression of your business to the world.  It needs to reflect what your business is while taking into account a host of things like: your mission statement, your unique selling proposition, your unique product benefit, your service or product, who you are as a business owner, your target market, how you want to grow as a business, what you want to be known for….the list goes on.
Obviously, your brand says a lot about you and your business. So give it some thought. No, nix that. Give it a lot of thought. Because when you decide on a plan of attack for your branding you want to stick with it. Why? Because if you don’t, a lot of the effort and money you’ve spent on branding your product or service will be for naught.  All of the recognition you've built up with your target market and customers will have to be rebuilt. Have there been successful company re-branding efforts? Sure there has. However, you want to focus on growing your business at this stage of the game, not on facing the challenges of rebranding.
Do your business branding efforts reflect your business the way you want them to? Have you given any thought to all of the pieces that can make up an effective branding effort? Does your branding tell your story? If yes, how? If not, where can you improve your branding?
Now, talk amongst yourselves…………………I love reading what you all have to say on Work It Wednesday!

Enjoy the day. It's simply beautiful here.

Thursday, March 8, 2012

Bigger Than I Thought

via enrouge

Little By Little

Hey, first off, Happy Thursday. The week is flying here. I just want to say, when I wrote the LittleBigStuff post yesterday I knew I could relate to it, but apparently so can a lot of others. What I didn't expect to see were some of the stories about small things that had made an impact on you.  


I even received comments via email and convos on etsy. And let me tell you, there were some really good things that came from the 'little' things and some not so good.

Celia from High Heeled Life & the Country (and if you haven't visited her blog, I highly recommend it - her story is inspiring) commented: When I was in corporate I would always send a handwritten thank you note both to clients when they made a purchase and also when we didn't get a contract (to say thank you for the opportunity, and though we were not able to be of help at this time, should they require anything in the future, I be happy to be of help.) - Our contracts ranged from thousands to million dollar ones. What I always found interesting, was at conferences, when I ran into many of the people they would mention the note they received and how they appreciated it. Also, some contracts we did not win, the clients ended up working with us on other projects (and noted that it made a difference to having had received my 'Thank you for the opportunity' ...noting that the supplier awarded the contract...... hadn't even bothered to thank them for the business)."


Another story relayed to me yesterday was of a about-to-be-first-time grandmother who is throwing her daughter a shower this weekend and still hasn't heard from numerous invitees. The real problem being that this grandmother-to-be, a talented artist, is preparing special party favors for each guest and has no idea how many to make. Guess some people might just miss out.



Mercantile Muse follower and etsy shop owner Leslie from 925Maille, shared this story: I recall stopping by a small, unique shop some years ago and was pleasantly surprised to see that the dishes I had been collecting were "on sale." I gathered my purchases and took them to the counter. When I questioned the amount that was rung up and pointed out the 'Sale' sign the owner turned quite rude. She did give me the sale price but it was such an uncomfortable situation that I never shopped there again. They're no longer in business...I try to take it to heart that people are spending their hard-earned money when they buy from me and they deserve to be treated well!"



Suffice it to say, I think we all need to pay more attention to the little things. I'm going to work on something small that will have big impact to include in my packages. That way my customers will get two surprises, instead of one. I already have an idea of what I want to do....something my customers can pass on to make someone else's day. It's bound to have even more impact, don't you think?

I'll end with these words from Kate of StorytellersVintage:

"On the personal side, I think it's so important to:
stop and smell the flowers,
gaze up at the sky,
laugh and smile with friends,
and take a deep breath every once in a while..."

Since it's warmer than heck out today, I plan on doing just that before the end of the day. What little things are you doing today that will have big impact?

Peace out. See you on the flip side.


Tuesday, March 6, 2012

To The Moon and Back


It Really Wasn't That Long of a Trip

Hi guys. Hope this finds you all well. I'm a little late today with the Muse. If I can't get the settings right, you may not get this to tomorrow. I seem to have a hard time with that if I post after a certain time, but I'll do my best.

This morning I was off to a meeting at Blue Moon Evolution, my friend Kath's Cafe & Restaurant to discuss some marketing initiatives for the coming weeks.  Kath's place is all about local, organic, or shall we say, real food. It's always a treat to dine there and see what Chef Ted has on the menu. It also makes me happy to know that our meal has been sourced 'as locally and organically' as possible, and that quite often it's from our farmer-neighbors or fisherman-neighbors just up the road a bit.

I just thought I'd give you a brain break, with some pictures of the ever lovely and delicious Blue Moon.

The bookcase always has such pretty displays. Today the tulips made me smile.


The mason jars were sweet too.


We met before the place was hopping this morning. At night Blue Moon Evolution is transformed from cafe, to wonderful restaurant with a warm, nearly romantic atmosphere. It's beautiful during the day, but even more so at night.


The salad bar, the best around, is an abundance of color and goodness.

 
People drive miles and miles for the super green kale salad. Talk about a powerhouse.

 Quinoa salad anyone? An ancient grain you must try. My favorite is in the back, tofu salad. I love that stuff.  Who knew I'd ever love tofu salad?


What? You need some dessert? OK. I'm not even sure what these were called because I had to walk away. Fast.


Last but not least, 'Soy Goddess', aka Kath, my gal pal and the woman behind Blue Moon.


This woman makes things happen. It's a joy to be a part of and witness. Plus, she's a super friend which makes her A#1 in my book.

How's your day going? Mine has been busy, busy. Can you feel it? The buzz that is? Things are happening here. Good things. I'll be able to share a few with you soon.

carpe diem, 




PS- I also received my grand-niece's birthday present in the mail today which I purchased from an etsy friend. Can't say who or what as it might spoil the surprise. I will say this, it is so-darn-stinkin'-cute I can hardly stand it.

Wednesday, February 8, 2012

Work It Wednesday & The Snow Moon


Knowing that a lot of Mercantile Muse followers are also small business owners, Work it Wednesday is a way for me to share my experience as the owner and operator of my own Advertising/Public Relations/Marketing firm, Speakeasy, for nearly 18 years.  Those of you who aren’t business owners will find that a lot of Work It Wednesday information can be applied to you as an individual whether you’re trying to get a new job, negotiate a raise, pitch your project at work, trying to land a big contract. I’m sure a lot could be applied to situations on the home front as well, it’s just in the way you look at it.

Marketing 101, Part 2: Your Unique Product Benefit
Let’s be clear. Really clear. This is about you being able to understand and effectively communicate about what you sell and why people should buy from you; buy specifically from YOU.
It’s easy to say: “I sell romantic jewelry that I create with my own hands" or "I sell vintage housewares".  Here's an important point to let percolate........so do a lot of other people.
As you work at marketing your business, you need to consider what sets your product or service apart; what makes it stand out from the crowd.
The result of establishing ‘that special thing that you offer and no one else does in quite-the-same-way’, is referred to as a Unique Selling Proposition. However, that might be putting the cart before the horse. Before you can create a Unique Selling Proposition, you need to determine what the unique benefit that your product/service provides to your customers.
Let’s start at square one so you can figure out your Unique Product Benefit. Ask yourself a few questions:
*What is your product or service?
*What background do you have that adds value to your product?
*What does your product do for your customers?
*What is your product’s Unique Product Benefit?

Still not sure how to answer the above questions? Think about this example:

*What is your product or service?
Example: TUMS©, an antacid.
-----------------------------------------------------------------------
*What does your product do for your customers?
Example: It stops acid indigestion.
 -----------------------------------------------------------------------
*What background (credentials, experience, awards, schooling, etc.) do you have that adds value to your product?
Example: TUMS© is formulated by scientists and doctors ( I don’t really know this, I’m just using as an example- though I hope it’s true.)
-----------------------------------------------------------------------
*What is your product’s Unique Product Benefit?
Example: It relieves discomfort making people feel better…. fast.
-----------------------------------------------------------------------
Does that make it clearer? 
Once you establish your Unique Product Benefit, you can move onto creating a Unique Selling Proposition which I’ll discuss next week. The Unique Selling Proposition is important to the marketing of your product or service because most of us aren’t in this ‘just for the fun of it’ (though that’s a nice bonus), but rather because we’re business owners who want to succeed and turn a profit. 
You are more than welcome to share your work on your Unique Product Benefit in the comments section. I think it would help everyone fine tune their UPB, as well as learn from each other.
(If you'd like to share this information in anyway, you may do so with proper credit to me and a link back to this post. Thank you. ©Pamela J. Bates)

The Beautiful Snow Moon
I did get away from my desk yesterday afternoon for another walk with the dog. I admit it, I had hopes that the Snow Moon would rise the way it had the day before. It just wasn't to be, but when I got up this morning and looked out my West window, there it was as big, bright and as orange as the sun.
Pajama girl scurried for her camera, slapped a coat and mittens on and went across to the field. I'll just tell you, I couldn't get the shot I wanted. Settings were off, need a tripod, it was freezing.......obviously there were numerous reasons. Regardless, it was awesome and these pictures don't even come close to capturing it. 



I'm including this really blurry one, just to give you a better idea of what it really looked like. Huge and amazing. 



Did anyone else see it this morning?

All for now.
See you on the flip side,

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