tag:blogger.com,1999:blog-5980870119150557142.post8414669517625261798..comments2023-10-20T12:25:45.885-04:00Comments on The Muse: A Little Corner of Bates Mercantile Co.: LittleBigStuffPamela Bateshttp://www.blogger.com/profile/13251452639317129182noreply@blogger.comBlogger32125tag:blogger.com,1999:blog-5980870119150557142.post-5070722672500810952012-03-09T10:57:21.951-05:002012-03-09T10:57:21.951-05:00don't forget to breathe!!! LOL.
those are awe...don't forget to breathe!!! LOL.<br /><br />those are awesome 'little things' that make a big impact. let's not forget the other things you do, like imprinting something on the back of one of your pieces, that nobody really sees except the wearer.....i LOVE that. makes it SO special!Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-5205431596503890832012-03-09T10:56:04.845-05:002012-03-09T10:56:04.845-05:00Oh, that's sweet Michelle! I think it's fu...Oh, that's sweet Michelle! I think it's fun that we were both featured...very cool!Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-78136825456512258772012-03-09T10:53:28.794-05:002012-03-09T10:53:28.794-05:00On the advice of other Etsyians I contact my custo...On the advice of other Etsyians I contact my customers as soon as I have their order to say 'thank you' and then I let them know when I am going to ship their order. Then I follow up with another message to let them know that the item has shipped and how long I think it will take. I don't use automated messages for this. Then I always put in a handwritten note with the order, use extra pretty tissue paper inside my gift boxes and use a special curly Italian paperclip to attach my business card to the thank you note. And I have had a rubber stamp made up with my 'Hybrid Handmade by Cari-Jane Hakes' which I use with silver ink to stamp my gift boxes, my envelopes and the card I use for my handwritten notes. Phew!Cari-Jane Hakeshttps://www.blogger.com/profile/01245686668135137986noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-18069389268072005792012-03-09T09:50:46.285-05:002012-03-09T09:50:46.285-05:00wow! ouch! Sincerity goes a long way! This guy o...wow! ouch! Sincerity goes a long way! This guy obviously didn't have very much. What if you had friends THAT DID use wool and you wanted to get a gift for them? OR 'I really don't use that much wool' oh, well, why don't you come along to our in-house knitting class (if they had one). A missed opportunity - and I would be the same - I wouldn't EVER want to go in that shop.Cari-Jane Hakeshttps://www.blogger.com/profile/01245686668135137986noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-37957791873241760602012-03-08T21:42:16.341-05:002012-03-08T21:42:16.341-05:00Great post! I absolutely agree with you. For examp...Great post! I absolutely agree with you. For example, I thought it was fantastic that you checked out my shop and sent me a message when you noticed that we were both featured on another blog recently. :)Michellehttp://michellekirsch.etsy.comnoreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-38245133249372405562012-03-08T14:00:14.809-05:002012-03-08T14:00:14.809-05:00courtneyjo, i always love getting your soaps in th...courtneyjo, i always love getting your soaps in the mail (almost time for more obscure heliotrope!)....they're packaged so nice and you always include a little treat :)Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-829819520728819262012-03-08T13:58:52.740-05:002012-03-08T13:58:52.740-05:00Another comment that isn't posting..........an...Another comment that isn't posting..........anybody have any ideas on why some comments are not posting?<br /><br />CourtneyJo of The Everything Soap Blog has left a new comment on your post "LittleBigStuff": <br /><br />The little things do make such a huge difference. It's nice to feel like you're not just a number. I'm a big Etsy shopper and some people make me feel really good. Even if I don't always need something from the shop, I fine excuses to shop there more often just because they are so amazing.Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-80213931020948065182012-03-08T12:54:24.082-05:002012-03-08T12:54:24.082-05:00The little things do make such a huge difference. ...The little things do make such a huge difference. It's nice to feel like you're not just a number. I'm a big Etsy shopper and some people make me feel really good. Even if I don't always need something from the shop, I fine excuses to shop there more often just because they are so amazing.The Salty Mermaidhttps://www.blogger.com/profile/05447797342369873738noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-13603304701996988652012-03-08T10:40:27.121-05:002012-03-08T10:40:27.121-05:00This comment from Celia at high heeled life....cam...This comment from Celia at high heeled life....came into my email but not showing on the page??? GREAT story Celia!!! Pam<br /><br /><br />Absolutely great post! When I was in corporate I would always send a handwritten thank you note both to clients when they made a purchase and also when we didn't get a contract (to say thank you for the opportunity, and though we were not able to be of help at this time, should they require anything in the future, I be happy to be of help.) - Our contracts ranged from thousands to million dollar ones. What I always found interesting, was at conferences, when I ran into many of the people they would mention the note they received and how they appreciated it. Also, some contracts we did not win, the clients ended up working with us on other projects (and noted that it made a difference to having had received my Thank you for the opportunity thank you ~ noting the supplier awarded the contract we didn't - had bother to thank them for the business).<br /><br />In a world were technology makes doing business so impersonal..adding a little old fashion pen, paper and manners .. can (and usually does) make a difference.<br /><br />This also applies to everyday life ... the simple things really are what people remember. xo C. (HHL)Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-78082783815864534882012-03-08T10:38:17.629-05:002012-03-08T10:38:17.629-05:00Isn't it just? I love it when I can end my day...Isn't it just? I love it when I can end my day with a field walk with the hound. Stop and look at the nature around us, enjoy the sunset and take a moment to breathe.<br /><br />I needed that reminder today!Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-12370970616431274082012-03-08T10:37:31.686-05:002012-03-08T10:37:31.686-05:00Well, you may not have a 'business' per se...Well, you may not have a 'business' per se tammy but you do things that this can apply too like your blog and the wonderful event decorating you do as a volunteer! You're always nice to connect with your blog followers and include really wonderful touches (that hot cocoa bar) in your event decorating....it all makes a big impact.Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-83964296616790446962012-03-08T10:35:44.070-05:002012-03-08T10:35:44.070-05:00Hey Kath, well you know me, I like to keep you on ...Hey Kath, well you know me, I like to keep you on your toes!!! I'll have to check out that book, sounds fantastic!Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-10163503347425481982012-03-08T10:20:38.217-05:002012-03-08T10:20:38.217-05:00Great post today Pam! All so true...
On the pers...Great post today Pam! All so true...<br /><br />On the personal side, I think it's so imporatant to:<br />stop and smell the flowers,<br />gaze up at the sky,<br />laugh and smile with friends,<br />and take a deep breath every once in a while...<br /><br />It's these little things that are most important in the end!Story Tellers Vintagehttps://www.blogger.com/profile/10583704103003457380noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-68984187053018718422012-03-08T09:43:12.063-05:002012-03-08T09:43:12.063-05:00I don't have a business but I am a believer in...I don't have a business but I am a believer in little things. They really do make a difference in everything you do!Tammy @BeatriceBankshttps://www.blogger.com/profile/08340198138320633828noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-16194931784778439512012-03-08T07:46:09.088-05:002012-03-08T07:46:09.088-05:00Great article Pam! I love your Work it Wednesday p...Great article Pam! I love your Work it Wednesday posts. Maybe you can call it Work it Wednesday Wisdom! I read the Jim Joseph article..... great piece. I've had this book for a long time, 1001 Ways to Take Initiative at Work, that tells similar stories. I will be rereading it soon! And will take another look at the little things you outlined as well. Keeping us on our toes! Thanks!!Kathy https://www.blogger.com/profile/10745337526812214147noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-25056310727398329762012-03-08T07:11:15.537-05:002012-03-08T07:11:15.537-05:00Hi Debbi, it's funny how that works, but it re...Hi Debbi, it's funny how that works, but it really is true. The little things add up to a mountain that you just can't ignore!Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-85121931647590117392012-03-08T07:10:32.164-05:002012-03-08T07:10:32.164-05:00Hi Traci, it certainly does apply to The Dented La...Hi Traci, it certainly does apply to The Dented Lampshade too. It's not just applicable to online and as evidenced by a etsy convo this morning from one of the shops who items I featured, it also has a lot to do with life. Some of it comes right down to manners which many people seem to have tossed aside. I'm glad I've helped you think about the little things you can be doing at the barn! I'd love an update when you initiate new things!Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-67469249687651697922012-03-08T07:08:27.221-05:002012-03-08T07:08:27.221-05:00That is so odd Leslie. Why on earth would you put...That is so odd Leslie. Why on earth would you put a sale sign on something and then make people have to ask for a sale price. Us business owners should be all about making a purchase as easy, as comfortable and as nice an experience as possible for our customers. They shouldn't be made to feel like you're 'doing them a favor' to be waiting on them. I am not surprised they are not surprised. I amazes me the people who get into retail who really do not have the demeanor or the focus on the customer to be successful.Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-47472944282298313632012-03-08T07:03:47.721-05:002012-03-08T07:03:47.721-05:00More than welcome Cath. Nice to see a successful e...More than welcome Cath. Nice to see a successful etsy seller who 'gets it' and puts her words into actions. Keep up the good work.Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-80981926401733769932012-03-08T07:03:11.629-05:002012-03-08T07:03:11.629-05:00Definitely check out the other sites Valerie.........Definitely check out the other sites Valerie.........super info that hit this point home.Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-46500619939028072212012-03-08T07:02:40.503-05:002012-03-08T07:02:40.503-05:00How rude! Just walked away? Do you think he didn&#...How rude! Just walked away? Do you think he didn't hear you and thought your conversation was done? If not, I wouldn't step foot in the store. I'm sure there is someone else close who would value your business who sells the same stuff!Pamela Bateshttps://www.blogger.com/profile/13251452639317129182noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-73859500848604785732012-03-07T22:13:47.717-05:002012-03-07T22:13:47.717-05:00Oh yes, it's the small things that make the bi...Oh yes, it's the small things that make the big difference, in business, and in life. great thought-provoking post.<br />Debbi<br />-<a href="yankeeburrowcreations.com" title="yankeeburrowcreations" rel="nofollow">yankeeburrowcreations</a>debbi@yankeeburrowcreationshttps://www.blogger.com/profile/03299570978017520728noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-43899336635674815332012-03-07T22:04:04.110-05:002012-03-07T22:04:04.110-05:00What great advise. Although I am not doing Etsy m...What great advise. Although I am not doing Etsy much anymore this totally applies to my store at The Barn as well. I have to start thinking small. I am always thinking of the next great thing that will get sales soaring but now I am going to take a good hard look at the small. Thanks!Tracihttps://www.blogger.com/profile/16818428285426957388noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-79228792168284824922012-03-07T21:05:44.655-05:002012-03-07T21:05:44.655-05:00Absolutely great post! When I was in corporate I w...Absolutely great post! When I was in corporate I would always send a handwritten thank you note both to clients when they made a purchase and also when we didn't get a contract (to say thank you for the opportunity, and though we were not able to be of help at this time, should they require anything in the future, I be happy to be of help.) - Our contracts ranged from thousands to million dollar ones. What I always found interesting, was at conferences, when I ran into many of the people they would mention the note they received and how they appreciated it. Also, some contracts we did not win, the clients ended up working with us on other projects (and noted that it made a difference to having had received my Thank you for the opportunity thank you ~ noting the supplier awarded the contract we didn't - had bother to thank them for the business).<br /><br />In a world were technology makes doing business so impersonal..adding a little old fashion pen, paper and manners .. can (and usually does) make a difference.<br /><br />This also applies to everyday life ... the simple things really are what people remember. xo C. (HHL)highheeledlifehttps://www.blogger.com/profile/07205935979513877589noreply@blogger.comtag:blogger.com,1999:blog-5980870119150557142.post-58607460124326744922012-03-07T21:00:00.550-05:002012-03-07T21:00:00.550-05:00Thanks for such a great post. I recall stopping by...Thanks for such a great post. I recall stopping by a small, unique shop some years ago and was pleasantly surprised to see that the dishes I had been collecting were "on sale." I gathered my purchases and took them to the counter. When I questioned the amount that was rung up and pointed out the 'Sale' sign the owner turned quite rude. She did give me the sale price but it was such an uncomfortable situation that I never shopped there again. They're no longer in business...I try to take it to heart that people are spending their hard-earned money when they buy from me and they deserve to be treated well!925Maillehttp://www.etsy.com/shop/925maillenoreply@blogger.com